Start with a simple comparison
Save open work, restart the laptop and check whether the slowdown affects every application or just one. If only websites are slow, compare another site and check whether other devices on the same connection have the same problem.
Check storage and background activity
Review available storage and close applications you are not using. Check which programs start automatically, but do not disable security software or unfamiliar system services. Install system and driver updates from trusted official sources.
Notice heat and power conditions
Use the laptop on a firm surface and keep vents clear. Tell us if performance changes when connected to its charger, when it becomes hot, or after a recent update. Physical damage, unusual noises or repeated shutdowns may need a hardware assessment.
Arrange the right assistance
Contact Quick Resolve with your laptop model, operating system, approximate age and the tasks that feel slow. Back up important files before repairs or major changes. We can discuss troubleshooting options and any applicable service charge before you proceed.
Assistance for customers in the USA
Tell us your state, device model and issue when contacting our team. Confirm the available service and any charges before proceeding. This website does not list a walk-in repair location or promise a nearby technician.
Quick Resolve provides its own product assistance. Manufacturer warranty service is governed by HP's applicable terms.